anabulbet Casino & Sportsbook Data Care

This page describes what we collect when you use anabulbet and how we keep that data protected. We recognize that your account details, payment information, and betting history are sensitive, and we undertake to handle them with care. When you deposit via DANA, e-wallet, mobile banking, or a bank transfer, or when you place a bet on Liga 1 matches or live-dealer tables, we record that activity—not to sell it, but to confirm your identity, settle your account, and comply with the laws that govern where we operate.

Our anabulbet platform does not treat your data as a commodity. We do not rent your email or phone number to third parties for marketing. We do collect it because banking, account security, and fraud prevention demand it. This policy sets out exactly what we collect, who has access to it, how long we retain it, and what rights you have over it.

If you have questions after reading this, you can reach our support team via the contact details at the end of this page.

What we collect and why

When you open an account on anabulbet, we ask for your name, email, phone number, date of birth, and identity document (passport, national ID, or driver's licence). This is called Know Your Customer (KYC) verification, and it is a legal requirement in most jurisdictions where we operate, including where our players are based in Jakarta, Surabaya, Bandung, Medan, and Semarang. We do not ask for KYC to be intrusive; we ask because the law requires it, and because verifying your age and identity protects both you and us.

Once your account is open, we log your transactions. When you deposit funds through ShopeePay, e-wallet, mobile banking, or a bank virtual account (local payment, online payment, e-wallet, mobile banking), we record the amount, the time, and the payment method. When you place a bet on a football match or a Dragon Tiger table, we record the stake, the odds, and the settlement. This transactional data serves four purposes: to calculate your balance correctly, to detect fraud, to help you query a transaction if something seems wrong, and to meet financial reporting rules that apply to our business.

We also collect technical data: your IP address, browser type, device model, and the pages you visit on our site. We use this to detect account takeover (if your IP suddenly changes to a different country), to troubleshoot login issues, and to understand which parts of anabulbet are most used (so we know whether to add more Aviator slots, upgrade our roulette studios, or expand Mobile Legends markets).

Who has access to your data

Our anabulbet team (account management, support, compliance, and finance) can access your data to service your account. We also work with third-party payment processors—the companies that clear e-wallet, mobile banking, and bank transfers—and they see the amount and recipient (us) but not your full account history. We may also share data with regulators if they request it, and with law enforcement if required by local law. We do not sell your data to marketers, brokers, or any company outside our direct operations.

How long we keep it

We retain your identity documents and KYC records for at least five years after your account closes, as required by anti-money-laundering rules. Transaction records are kept for the same period. Technical logs (IP addresses, login timestamps) are typically deleted after 12 months. If your account is inactive for two years, we may archive your data in secure cold storage, but we do not delete it unless you request account closure and the retention period has passed.

Your rights and our commitments

You have the right to know what data we hold about you. You can request a copy of your account data by contacting our support team. You also have the right to correct inaccurate information (for example, if your phone number is outdated). We will process these requests within 30 days. You cannot delete your account data while it is subject to retention rules—for instance, we must keep transaction records for five years for regulatory compliance—but once that period ends, you can request deletion.

Our anabulbet servers are located in multiple jurisdictions, some of which may be outside your home country. This means your data may be transferred across borders. However, we apply the same security standards regardless of location. We use encryption (HTTPS) for all data in transit, and we encrypt sensitive fields (passwords, card details, identity numbers) at rest. Our data centres have physical security measures, and we conduct regular security audits.

If there is a data breach—an unauthorized access to our servers—we will notify affected users within 30 days and describe what happened and what steps we have taken. We also maintain cyber insurance to cover losses from such events. We cannot guarantee that our systems will never be compromised, but we invest in security because protecting your data is not optional.

Contact and disputes

If you have a question about our privacy practices, or if you believe your data has been misused, you can email our data protection officer at [email protected]If you are unsatisfied with our response, you may lodge a complaint with the data protection authority in your jurisdiction. We will cooperate fully with any such inquiry.